Pardon my lack of posts, but I have been helping my publisher make people aware of the Good Products, Bad Products book and drowning in the examples of good and bad products flooding in from the students. In a few days I will hopefully be in control and begin forwarding some to you.
But I have just had another indication of active searching for quality from abroad. Since I am not one of the population that includes names like Danielle Steel and Jim Collins, my books take a while to become known. My publisher (and I) are just now working on this problem. It used to be that publishers did all of the work, but now that there is so much information on the internet, so many self-published and other types of "books" available, and perhaps less tendency to read books anyway, publishers are asking for all the help they can get. But a couple of weeks ago, shortly after the book hit the stores and while I was still feeling that no one had noticed yet, I received notification that a Korean publisher had bought the rights to it in Korea.
When people in the U.S. began to accept the fact that Japan was beginning to produce higher quality products than equivalent ones from some U.S. companies, that were a large number of reasons given, including the influence of W. Edwards Deming, and Joseph M. Juran. Obviously the fine hand of U.S. citizens at work. When we read of the high quality of Apple products designed in China, we visualize U.S. Apple employees closely overseeing the workers and the process. But what are we to make of the products of Samsung, Kia, and Hyundai? More difficult to give credit for their rapidly improving and often excellent quality to U.S. people. To me the evidence is overwhelming that the understanding of the importance of high overall product quality is global, and companies in all countries who are spending more thought and effort towards achieving it will win. But I admit to being biased.
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